Public Information
Glocert International is transparent in sharing the overallpolicies and proceduresas mandated by the standards. Glocert International maintains (through publications, electronic media or other means), and makes public, without request, in all the geographical areas in which it operates, information about
| Audit Processes | Certification Process |
| Processes for granting, refusing, maintaining, renewing, suspending, restoring or withdrawing certification or expanding or reducing the scope of certification. | Allied Processes |
| Types of management systems and certification schemes in which it operates | Management System Certification Schemes |
| The use of the certification body's name and certification mark or logo | Use of logos |
| Processes for handling requests for information, complaints and appeals | Appeals Handling Process Complaint Management Process |
| Policy on impartiality | Impartiality Policy |