Policies and Procedures
At Glocert International, we are committed to upholding the highest standards of quality, integrity, and professionalism in everything we do. Our policies and procedures are designed to ensure that we deliver exceptional service to our clients, maintain the highest levels of confidentiality and security, and comply with all relevant laws and regulations.
Our policies and procedures cover a wide range of areas, including quality management, information security, environmental health and safety, and more. We are committed to continuously reviewing and updating our policies and procedures to ensure that they remain relevant and effective in today's rapidly changing business environment.
If you have any questions about our policies and procedures, or if you would like more information about how we can help your organization achieve its goals, please don't hesitate to contact us.
Our Policies and Procedures
Quality Policy
Our quality policy outlines our commitment to delivering exceptional service to our clients and upholding the highest standards of quality, integrity, and professionalism in everything we do.
Environment, Health and Safety Policy
Our environment, health, and safety policy outlines our commitment to protecting the environment, ensuring the health and safety of our employees, and complying with all relevant laws and regulations.
Confidentiality Policy
Our confidentiality policy outlines our commitment to protecting the confidentiality and security of our clients' information and ensuring that it is only used for the purposes for which it was intended.
Information Security Policy
Our information security policy outlines our commitment to protecting the confidentiality, integrity, and availability of our clients' information and ensuring that it is only accessed by authorized personnel.
Impartiality Policy
Our impartiality policy outlines our commitment to ensuring that our certification services are delivered in an impartial, fair, and transparent manner, and that all decisions are based on objective evidence.
Data Privacy Policy
Our data privacy policy outlines our commitment to protecting the privacy and security of our clients' personal data and ensuring that it is only used for the purposes for which it was intended.
Appeal and Complaint Policy
Our appeal and complaint policy outlines our commitment to providing a fair and transparent process for handling appeals and complaints from our clients and ensuring that they are resolved in a timely and effective manner.
Suspension and Withdrawal Policy
Our suspension and withdrawal policy outlines our commitment to taking appropriate action in the event that a client's certification is suspended or withdrawn, and ensuring that all relevant parties are informed of the reasons for the decision.
Certification Rules
Our certification rules outline the requirements and procedures that organizations must follow in order to achieve and maintain ISO certification, and the responsibilities of all parties involved in the certification process.
Logo Rules
Our logo rules outline the requirements and procedures that organizations must follow in order to use the Glocert International logo, and the responsibilities of all parties involved in the logo usage process.
Services We Offer
ISO Certifications
At Glocert International, we offer a comprehensive suite of ISO certification services to help businesses uphold the highest standards of quality, efficiency, and sustainability.
Third Party Inspections
Our third-party inspection services are designed to help organizations ensure that their products, processes, and systems meet the highest standards of quality, safety, and compliance.
Third Party Testing
Our third-party testing services are designed to help organizations identify and mitigate risks, vulnerabilities, and compliance issues in their products, systems, and processes.
ISO Standard Trainings
Our ISO standard training programs help individuals and organizations build the knowledge, skills, and capabilities needed to achieve and maintain ISO certification.