ISO/IEC 27018 - Protection of PII in Public Cloud

Harnessing the Cloud with Confidence

The cloud revolutionizes business operations, offering unparalleled scalability, agility, and cost-efficiency. However, entrusting sensitive data to a cloud service provider (CSP) raises concerns about privacy and security. Glocert's ISO/IEC 27018 Certification Service empowers you to navigate the cloud landscape with confidence. This internationally recognized standard helps ensure your chosen CSP adheres to the highest privacy protection protocols for your Personally Identifiable Information (PII).

What is ISO/IEC 27018?

ISO/IEC 27018 is an international standard that provides guidelines for protecting Personally Identifiable Information (PII) in public cloud services. It outlines specific requirements for cloud service providers (CSPs) to safeguard personal data and ensure the privacy of individuals. By implementing ISO/IEC 27018, organizations can demonstrate their commitment to data protection and build trust with customers, partners, and stakeholders.

Benefits of ISO/IEC 27018 Certification

Achieving ISO/IEC 27018 certification offers a wide range of benefits for organizations, including:

  • Enhanced Data Privacy: ISO/IEC 27018 helps organizations establish robust data privacy controls to protect PII in the cloud.
  • Compliance: By aligning with ISO/IEC 27018 requirements, organizations can demonstrate compliance with international data protection regulations.
  • Customer Trust: ISO/IEC 27018 certification enhances customer trust and confidence by demonstrating a commitment to data privacy.
  • Competitive Advantage: Organizations that achieve ISO/IEC 27018 certification gain a competitive edge by differentiating themselves as leaders in data protection.
  • Risk Mitigation: ISO/IEC 27018 helps organizations identify and mitigate risks associated with data privacy and security in the cloud.
  • Operational Efficiency: By implementing ISO/IEC 27018 controls, organizations can improve operational efficiency and reduce the likelihood of data breaches.

Our ISO/IEC 27018 Certification Process

At Glocert International, we follow a structured and systematic approach to help organizations achieve ISO/IEC 27018 certification. Our process includes the following key steps:

  • Application Process
  • Initial Audit (Stage 1)
  • Initial Audit (Stage 2)
  • Technical Review
  • Decision Recommendation and Approval
  • Certification Issuance
  • Surveillance / Special Audits
  • Re-certification Audit
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Steps in Obtaining ISO/IEC 27018 Certification

As the feat of obtaining an ISO/IEC 27018 certification may seem to be a daunting task at the hands of an organisation's management, we have outlined here the path that the organisation should be travelling in to make the process a lot easier.

  • Initial consultation and gap analysis
  • Development of quality management system documentation
  • Implementation and training
  • Internal audit and management review
  • Pre-assessment audit
  • Final assessment and certification
  • Surveillance audits and recertification

Why Choose Glocert for ISO Certifications?


Glocert International is a globally accredited Conformity Assessment Body for ISO/IEC 17021-1:2015 by IAS Inc, USA, a member of the IAF (International Accreditation Forum) and signatory to a number of bilateral, regional and international agreements.

This provides international recognition and acceptance to certificates issued by Glocert International in the following schemes:

  • ISO 9001 – Quality Management Systems (QMS)
  • ISO 20000-1 – Information Technology Service Management Systems (ITSMS)
  • ISO 22301 – Business Continuity Management Systems (BCMS)
  • ISO/IEC 27001 – Information Security Management Systems (ISMS)
  • ISO/IEC 27701 – Privacy Information Management Systems (PIMS)
  • ISO 55001 – Asset Management Systems (AMS)


Our team of experienced auditors and consultants possess in-depth knowledge of ISO standards and industry best practices. We understand that every organization is unique, which is why we offer customized certification solutions tailored to your specific needs and requirements.

Continuous Support

Beyond certification, we provide ongoing support and guidance to help you maintain compliance, drive improvement, and achieve your business objectives. We pride ourselves in providing the highest standard of customer support services in the industry and it is a major reason why more and more organisations choose us to help them over the long run.

Unlock the full potential of your organisation with Glocert International as your trusted partner.

Contact us today to learn more about our ISO/IEC 27018 certification services and how we can support your organization's journey towards excellence.
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